East Tennessee State University (ETSU) Counseling Program in the Claudius G. Clemmer College of Education offers a Master of Arts program with four main areas of study: Community Agency, Higher Education, Marriage and Family Counseling, and School Counseling. Each concentration will be enhanced with the recent implementation of Education Management Solutions’ (EMS) Total Counseling application, which allows the program to record video and track students’ progress.

EMS’ Total Counseling provides video recordings of counseling and role-playing sessions and data management, enabling counseling programs to document and track student learning outcomes. This helps demonstrate specific counseling concepts, models counselor behaviors for future practice, and enhances the learning process of counselors-in-training. Total Counseling is the only integrated hybrid counselor training solution that provides a digital recording system to capture on-campus counseling sessions; the ability to upload recorded audio/video interviews; manage electronic forms, participants, and interview rooms; generate evaluation checklists to measure competency; and store data in a secure hosted environment.

Total Counseling makes it simple for educators to audit students’ progress, which helps determine if they will be able to transfer the skills they acquired during role-play to their work with actual clients.

The clinic at ETSU occupies approximately 1,440 square feet, and consists of a waiting room, a family counseling room, a play therapy/family room, three individual/couple rooms, and a conference/observation/records room. In the late 1990s, the clinic took its current form with the addition of two rooms, an upgrade of microphones within rooms, and the addition of television monitors and switches to allow for improved session monitoring.

Meeting Council for Accreditation of Counseling and Related Educational Programs (CACREP) standards was important to East Tennessee State University. Counseling Program Coordinator Janna L. Scarborough, Ph.D. says the program has the following goals: track student progress through key assessment of student learning outcomes linked to CACREP standards; on-site digital audio/recording capability to capture counseling and supervision sessions with state-of-the-art hardware and software; the ability to record sessions from various locations, allowing for simultaneous review between supervisor and student; and electronic management for clinic scheduling as well as student and client data management.

“We believe attainment of these goals will assist us in maintaining our high standards in providing a quality educational experience for our graduate students, as well as the clients we serve,” says Scarborough.

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"Using Effective Data Management Software to Enhance
a Comprehensive Assessment Plan in Counseling"

Presented by: 
Joy J. Burnham, Ph.D. 
Associate Professor
Counselor Education
The University of Alabama

Abstract: Counselor Education programs seeking CACREP Accreditation must implement a comprehensive assessment plan. With the challenge of developing an overall assessment plan, this webinar briefly overviews some CACREP requirements and illustrates how data management software can track student learning outcomes and CACREP standards.

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http://ems-works.com 

Wednesday, May 2, 2012

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