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Partners
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Partner with a Market Leader
Accelerate Growth & Profitability
Combining Strengths, Delivering Solutions
Our Partners
EMS Partner Program Application
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As a valued EMS partner, you have the tools and resources you need to accelerate
your growth and profitability at your fingertips. With the EMS Partner Program,
you have our commitment to support and contribute to the success of your business.
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As an authorized EMS partner, you will grow your business with:
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• Industry-leading support from a dedicated team
• Full access to the program tools
• Marketing and sales support contacts
• Leading service, support and warranties, and EMS’ reputation as a technology leader
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Click here
to download the EMS Partner Program datasheet.
For more information about the EMS Partner Program, email:
Partner-info@EMS-works.com or call +1 610-701-7002 x 205.
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EMS PARTNER PROGRAM BENEFITS PLAN
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X= Included at no additional cost
Add on = May involve fees
N/A = Note Available
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Strategic (A)
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Vars (B)
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Business Partners (C)
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Platinum
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Gold
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Silver
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Sales
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Account Management
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Dedicated
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Named
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Account team
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As available
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Technical sales consultant
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Dedicated
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Named
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As available
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N/A
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Partnership review
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Biannual
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Yearly
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As required
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N/A
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Joint Business Planning &
market strategy
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X
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Partner- led
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As available
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N/A
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Defined rules of engagement
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X
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X
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X
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N/A
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Co-sell program eligibility
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X
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X
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As required
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N/A
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Pricing discount program (varies by volume & integration level)
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X
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X
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X
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X
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Demo licenses
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X
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At discount
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At discount
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At discount
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Marketing Support & Tools
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Market Development funds matching
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As approved
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As approved
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N/A
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N/A
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Partner portal access
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X
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X
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X
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X
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Subscription to EMS newsletter
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X
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X
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X
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X
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EMS partner logo usage
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X
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X
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X
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X
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Sales collateral
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Via partner
portal
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Via partner
portal
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Via partner
portal
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Via partner
portal
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Jointly branded case study
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X
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X
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Evaluate by
case
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Evaluate by
case
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Partner Advisory council
meetings
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By invitation
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By invitation
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X
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X
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Annual partner summit
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Invited
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Invited
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Invited
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Invited
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Support Resources
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Support engineers Partner specific team
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X
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X
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N/A
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N/A
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Cases routed through global support backbone
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X
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X
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X
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X
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Cases routed through priority queuing and robust service level agreement
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X
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X
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N/A
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N/A
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Online cases management through self managed global support backbone
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X
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X
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X
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X
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Online knowledge base access
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X
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X
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X
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X
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Beta software programs
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By invitation
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By invitation
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N/A
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N/A
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Partner Training
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Customized on-site training
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X
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X
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Add-on
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Add-on
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EMS- e-learning programs, including
Webinars
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4/Years
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4/Years
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4/Years
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Add on
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Access to e-learning and
qualification exam
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X
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X
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X
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X
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EMS PARTNER PROGRAM ELIGIBILITY REQUIREMENTS
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X= Required of partners
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Strategic (A)
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Vars (B)
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Business partners (C)
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Platinum
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Gold
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Silver
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Sales
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Account Manager or contact
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Dedicated
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Dedicated
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Dedicated
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Account Contact
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Joint executive sponsorship
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X
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X
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As required
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N/A
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Annual revenue requirements
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X
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X
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X
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X
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Negotiated contract
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X
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X
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X
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X
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Marketing Support & Tools
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Lead referrals in EMS SalesForce
CRM tool
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X
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X
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X
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N/A
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Joint case study
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2 Per year
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1 Per year
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Desired
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N/A
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EMS branding
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On hardware and
collateral
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On hardware
and collateral
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On hardware
and collateral
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X
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Listing and EMS branding on partner
web site
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X
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X
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X
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X
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Access to customer mailing list
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Twice annually
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Twice annually
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Once annually
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N/A
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Marketing contact
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X
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X
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X
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X
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Technical Support and Training
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First level technical support
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X
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X
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X
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X
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Application support
core qualification/product
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2 contacts (Minimum)
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2 contacts (Minimum)
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2 contacts (Minimum)
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1 contacts
(Minimum)
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For more information about the EMS Partner Program, email:
Partner-info@EMS-works.com or call +1 610-701-7002 x 205.
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Request has been submitted successfully
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"We looked at three vendors. There was no question in our mind that EMS could do
the whole package, and that’s what we were after."
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- Glen Tinkoff, MD
Christiana Care Health System
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"The EMS software is extremely flexible and enables us to design simulation models
that help improve clinical performance."
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– Ellen Brock, MD, MPH
Virginia Commonwealth University
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"The added administrative functionality really tipped the balance for us. Plus,
EMS has a longer history than the other companies and huge experience with SPs."
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– Haru Okuda, MD
formerly with the New York City
Health and Hospitals Corporation
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"Our faculty wanted to focus on debriefing with the learners…, the AV system was
most important to us when we made our decision to go with EMS as a vendor."
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– Martha Conrad, RN, MSN
University of Akron College of
Nursing.
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"By integrating EMS’ Suite into the operations of the Center, we’ve been able to
more effectively meet the educational and operational needs of the hospital."
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– Glen Tinkoff, MD
Christiana Care Health System
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"The training provided by EMS was first class and very professional… The ongoing
vendor support has been great too, so EMS has really given our program a boost."
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– Jason Quick, lecturer
Victoria University, Australia
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"With EMS products, we are able to pull scenarios together and create a video clip
of the student performing skills, which he or she will then take to a potential
employer upon graduation.Other competing products didn’t offer this option."
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– Sharon Decker, Ph.D., R.N.
Texas Tech, Lubbock
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"The main reason for using EMS was because I was dealing with nine facilities. With
EMS I can have people remotely access the system."
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– Denise Garee, MSN
Coastal Carolinas Health Alliance
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"In the end the college chose EMS’ software management system and AV technology.
The comprehensiveness of the system and the constant innovations were important
to us. "
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– Laura Cuty-Ruiz, PhD
University of Central Florida
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