Total Counseling, designed by Education Management Solutions, is a web-based clinical skills assessment and data management software and digital audio-video solution for improving counselor training.

Total Counseling automates and manages the complete counselor training environment from scheduling participants and rooms and developing questionnaires and evaluation checklists, to digitally capturing interview sessions, generating scores and longitudinal reports, and creating post interview treatment plans.

Total Counseling also enables the interviewer to complete a client's medical history electronically at intake making it easy to retrieve the information when needed.

Educators can also bookmark and place text annotations on live or recorded video to facilitate feedback during review.

Since recorded videos are indexed and associated with completed evaluation checklists, Total Counseling makes it easy for educators to periodically audit students’ progress.

Total Counseling provides a means for students to continuously assess and improve their counseling techniques. It helps students have an awareness of self. By watching themselves on video, they will become aware of their personal values, perspectives, defense mechanisms, interaction styles, fears, passions, and so on, which have relevance as a professional counselor.

Total Counseling Benefits:

·         Digitally captures interview sessions on video and automatically indexes and archives them.

·         Ability to capture client's medical history electronically at intake.

·         Bookmark and retrieve digital video recordings and student performance data onsite or offsite via the web.

·         Bug-in-the-Ear or Bug-in-the-Eye allows faculty/supervisor to convey comments or suggestions on the fly during a live interview.

·         Instant replay allows educators to immediately roll back the video to a particular spot for instant debriefing.

·         Ability to audit students’ progress and determine if they transfer acquired skills to their work.

·         Ability for faculty to research and assess their curriculum over time and make adjustments to the program if needed.

·         Ability to provide feedback to students and identify areas for further training.

·         Observation checklists allow comprehensive appraisal of students in a simulated or real setting.

·         Enables students to continuously assess and plan for improving their counseling techniques.

·         Helps students have an awareness of self.

·         Generates multiple reports with the capability to export raw scores to other statistical packages for research and analysis.

·         Automation streamlines the entire counselor training process.